Privacy Policy
Exterior Creations Ltd is committed to protecting and respecting your privacy. This policy explains how we collect use and protect your personal information when you interact with us.
Who we are
Based on the Sussex Coast, we take pride in designing and building bespoke, luxury outdoor living spaces throughout Sussex and surrounding areas. We act as the data controller for the personal data we collect.
What information we collect
We may collect and process the following information:
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Your name
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Your address
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Your telephone number
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Your email address
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Details about your enquiry or project
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Payment related information where relevant
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Technical information such as IP address browser type and website usage data
How we collect your information
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We collect information when you:
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Contact us by phone email or website
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Request a quotation
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Enter into a contract with us
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Use our website
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Provide information in person or in writing
How we use your information
We use your personal information to:
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Respond to enquiries and provide quotations
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Carry out our services and manage contracts
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Process payments and invoices
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Communicate with you about your project
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Improve our services and website
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Comply with legal and regulatory obligations
Legal basis for processing
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We process your personal data where:
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It is necessary for the performance of a contract
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You have given consent
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It is required to comply with legal obligations
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It is within our legitimate business interests
Sharing your information
We do not sell or rent your personal data. We may share information with:
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Professional advisers such as accountants or insurers
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Suppliers or subcontractors where necessary to deliver services
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Government or regulatory bodies where required by law
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All third parties are required to respect the security of your data.
Data security
We take reasonable steps to protect your personal data from loss misuse unauthorised access or disclosure. Access to your data is limited to those who need it for legitimate business purposes.
Data retention
We only keep personal data for as long as necessary to fulfil the purposes for which it was collected including legal accounting or reporting requirements.
Your rights
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Under UK data protection law you have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Request data portability
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Withdraw consent where applicable
To exercise your rights please contact us using the details below.
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Telephone: available on request
Cookies
Our website may use cookies to improve functionality and user experience. You can control cookies through your browser settings.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on our website.
Contact details
If you have any questions about this privacy policy or how we handle your data please contact:
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Telephone: available on request